Last updated: 2025-07-03 (KST)
1. Seller Eligibility
Q: How can I become a seller on the Pocamarket Seller Shop?
Sign up for Pocamarket
Agree to the Seller Shop Terms of Service and Privacy Policy
You must be at least 18 years old
To ensure safe payment processing and seller payouts, we are gradually launching our service, starting with select countries. We appreciate your understanding.
Q: Am I allowed to sell Fanmade or Unofficial Photocards as well?
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Pocamarket operates the Seller Shop to help K-pop fans around the world express their love for artists and enjoy collecting photocards more easily.
To keep the marketplace safe and trustworthy, please note that we only allow official photocards—those officially released by artists or their agencies through albums, events, or other official channels.
As such, fanmade or unofficial photocards are strictly prohibited. If such items are listed, a warning will be issued. After receiving three warnings, the admin team will contact the seller directly. If the issue is not resolved following this contact, the seller’s activity may be subject to suspension.
Please carefully review and adhere to these guidelines when using the Seller Shop.
We appreciate your understanding and cooperation in helping make the Pocamarket Seller Shop a safe and trustworthy space for all K-pop fans.
2. Item management
Q. Is it possible to sell photocards of an artist who is not listed on Pocamarket? If not, how can I proceed?
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For the Early Access, you can only sell photocards that are already listed in the Pocamarket database.
If you would like to sell photocards of an artist that is not yet available on Pocamarket, please fill out the request form. If there is confirmed seller demand, our team will consider expanding the artist category within the Seller Shop.
Q. The photocard I want to sell doesn't show up in the search.
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For the Early Access, you can only sell photocards that are already listed in the Pocamarket database. If the artist doesn’t appear in the search results, they may not have been added to Pocamarket yet.
If you would like to sell photocards of an artist that is not yet available on Pocamarket, please fill out the request form.
If there is confirmed seller demand, our team will consider expanding the artist category within the Seller Shop.
Q. How do I list an item for sale?
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There are three ways to list your photoards for sale:
1) My > Selling > Item Management > Click ‘+Sell’ Button
2) Seller Shop Main Page > Click ‘+Sell’ Button
3) Pocamarket Product Detail Page > Click ‘Sell Mine’ Button
If you're having trouble listing your item, please contact our Customer Support team — we’ll be happy to assist you.
3. Selling Know-how
Q. How can I make my listing more noticeable to buyers?
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Currently, listings are sorted by most recent first, so newly added items appear at the top.
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Buyers are more likely to engage with listings that have clear thumbnail images, free shipping, or competitive pricing. Try applying these tips to make your listing stand out and attract more attention!
Q. What’s some useful know-how for selling well on the Seller Shop?
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From our experience running the Seller Shop beta service, we've learned that buyers are more likely to purchase items that are easy to browse and clearly presented. Listings with high-quality thumbnail images that show the photocard’s condition, reasonable pricing, and affordable or free shipping tend to perform better.
Highlighting your item’s strengths and providing honest, detailed descriptions can help build buyer trust and increase your chances of making a sale.
4. Seller Fee & Payout
Q. Where can I find the policy on seller fee and payouts?
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During Early Access, payments and payouts are not yet supported, as we are currently developing a secure payment system to ensure safe transactions and reliable payouts for sellers. This feature is expected to launch sometime in August, and a detailed guide will be provided at that time.
Thank you for your patience and understanding!
Q. How much is the selling fee on Pocamarket?
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During Early Access, payments and payouts are not yet supported.
When you list an item on the Seller Shop, buyers will be shown the direct link you provided during account setup — such as your social media profile, Linktree, or another external page.
Since transactions do not take place on Pocamarket during this stage, no seller fees are charged.
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Please note that once the full payment system is launched, a 15% seller fee (sales commission) will be applied based on the listed price of each item.
5. Other Issues
Q. I’m experiencing an error while using the Seller Shop. How can I get support?
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Please reach out to us through the Chat Support button on this page and include the following details:
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A clear and detailed description of when and how the error occurred
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A screen recording or screenshots that show the issue
Our team will review your inquiry and get back to you as soon as possible.